Survey

Scotto Brothers and Chateau Briand Caterers believe that exceptional customer service is paramount. In order for us to serve you and our future guests better we ask for you to take a moment to provide us with feedback regarding your experience with us. We appreciate your time and consideration and thank you in advance.

Required fields are marked with an asterisk.
Personal Information
First Name*:
Last Name*:
Address:
City:
State:
Zip Code:
Phone:
E-mail*:
Function Date:
Function Name:

Please read and respond to the following questions with a numeric rating from
one - (1) to five - (5).

1 = Poor 2 = Fair 3 = Average 4 = Above Average 5 = Exceptional
1: Parking Attendants (professional, courteous and welcoming)
2: Facility Staff (pleasant appearance, welcoming, courteous and helpful)
3: Overall Facility (clean, well maintained, everything in working order)
4: Banquet Room (set-up appropriately and tastefully, well maintained, pleasing to the eye)
5: Wait Staff (professional, courteous, helpful, knowledgeable, efficient)
6: Bartenders (knowledgeable, efficient, courteous, friendly, welcoming)
7: Management (on-site, good presence, helpful, responsive, accommodating, welcoming)
8: Food (menu selections, nicely presented, quality, quantity, temperature)
9: Vendors (band/D.J., photographer, videographer, etc, etc…)
10: Overall Experience
11: Would you refer Chateau Briand Caterers to friends or family members for other affairs? Yes No
For Those That Planned The Affair
12: Did the receptionist greet you in a pleasant and welcoming manner? Yes No
13: Who was your banquet/catering manager that assisted you with the booking?
Name:
14: Did they treat you nicely with a courteous and professional demeanor? Yes No
15: Do you feel that they represented Chateau Briand and Scotto Brothers accurately? Yes No
16: Were they helpful to you throughout the planning process leading up to the event? Yes No
17: Did they refer you to our event planners, Perfect Wedding Planner (PWP)? Yes No
18: Did they refer you to our sister facility, The Inn At Fox Hollow for overnight accommodations? Yes No
19: Would you like for a member of the management team to contact you? Yes No
20: Would you refer the Chateau Briand and other Scotto Brothers’ facilities and services to friends and family members for future events? Yes No
Please provide us with a brief and accurate description of your overall experience:




Please Enter Above Code:
pwp fox hollow catering the inn at fox hollow scotto brothers